Values and Approach
JL Solicitors is founded on the principle of providing a professional premium service at reasonable cost to our clients. Whilst we endeavour to be price competitive with our competition, we do not believe in being the cheapest on the market just to secure work because firms that operate on this basis are likely to compromise their service standards in order to be cost effective.
Value for money
An initial consultation of up to one hour is available at a fixed fee of £60.00 for Immigration Law matters during which we will discuss your needs and assess what we can do to help you. If you then instruct us to act on your behalf then this fee will be taken into account in your overall bill and will not constitute an additional payment.
We offer a free initial consultation for Family Law matters.
We generally charge on an hourly rate basis but appropriate fixed fees may be agreed in suitable circumstances. The issue of costs will be discussed and agreed during the initial consultation.
As a part of our commitment to serving the local community, JL Solicitors is a member of the NHS247 Staff Discounts Scheme. Upon proof of NHS membership, we offer NHS staff and their immediate family members free initial consultations and discounted hourly rates or agreed fees.
Tailored service
At JL Solicitors we understand that all our clients and their needs are unique and offer a bespoke and tailored service to suite their individual requirements. We give honest, accurate, reliable and ethically sound legal advice. We treat clients as the individuals they are and not as just another case. We are not a case factory forcing clients’ unique and individual problems into unrealistically neat categorised service types to churn out case after case with only an interest in the billing process.
Open and informative
When we accept someone as a client at JL Solicitors, the name and professional status of the person working on the case is confirmed in writing at the outset together with as much cost information as appropriate, including charging rates if applicable. Cost information is updated when appropriate.
We act in your best interests at all times and follow your informed instructions precisely within the boundaries of the law. Advice and instructions are always confirmed in writing as soon as practically possible, and regular updates are provided at suitable intervals appropriate to the work involved and at the very least every 6 months.
Efficient and focused
Your case will be conducted as quickly and expediently as possible to achieve a favourable and successful outcome in as short a timescale as possible.
Confidential, ethical and moral
Your information benefits from ‘solicitor/client privilege’ which means that everything is strictly private and confidential between you and the firm. Nothing is disclosed to anyone else unless we are legally obligated to do so (which applies only in limited circumstances). This means that we will not even disclose the fact that we act or have acted for you unless you have authorised it as a part of the process of progressing your case.
Issues of professional ethics and morality are considered paramount at all times. This is for your benefit as well as ours to maintain our firm’s professional integrity and reputation.
However we must note that out of mutual respect and to avoid embarrassment for both sides, we kindly request that you do not ask us, or behave in a manner that would cause us, to behave or act in a way that would constitute a violation of our professional ethics, morals and legal obligations to you and any relevant third parties.